The hair-transplant clinic CRM
built into an operating system
EVED OS is the operating system for hair-transplant clinics, and the CRM and pipeline is its record layer: one live record per patient, from the first WhatsApp message to the procedure. The AI agents fill it as they talk to patients. Orchestration uses it to run every next step. The AI brain keeps each patient's history on it. No spreadsheet, no manual data entry, and every patient has a stage you can see.
Why a spreadsheet leaks the inquiries you paid for
Leads live in a phone, not a system
Inquiries pile up in one WhatsApp inbox and a spreadsheet someone updates by hand. Replies come late, and nobody can say who owns which patient.
The follow-ups never happen
The patient who said they would think about it is often worth the most, and is the first one forgotten. Without automatic follow-ups, silent leads stay silent.
Lost, with no reason
Nobody knows where a lead stands or which campaign it came from. Inquiries from past campaigns go quiet, and you cannot fix a leak you cannot see.
How do the four layers keep the CRM current?
AI agents fill the record
Every WhatsApp inquiry becomes a patient record the moment it arrives, with the conversation, language and source attached. As the AI agents qualify, the record gets the photos, the Norwood stage and the lead score. Nothing is retyped.
Orchestration moves the patient
Each patient has a stage, an owner and a lead score. Orchestration runs the next step on time: a follow-up when the chat goes quiet, a booking in the doctor's calendar, a handoff to your team when a case is complex.
The AI brain remembers every patient
It knows your prices, procedures and answers, and keeps each patient's details, photos and history on their record, so every reply starts from what already happened.
You see what converts
The pipeline shows every patient at a glance, from new inquiry to consultation booked. Live analytics and CSV export show how many inquiries turn into qualified leads and bookings.
EVED OS is the operating system for hair transplant clinics. Four layers run as one system: AI agents that reply, qualify and book on WhatsApp 24/7 in 20+ languages, orchestration that runs every follow-up on time, an AI brain that knows your clinic and remembers every patient, and a CRM that tracks every patient from the first message to the procedure.
What does the hair-transplant clinic CRM do, layer by layer?
| Capability | What EVED does |
|---|---|
| AI agents: capture | Every WhatsApp conversation becomes a patient record, qualified from photos and updated as the chat goes, with no manual data entry. |
| Orchestration: follow-up | Follows up automatically when a patient goes quiet, the next day and a week later, and picks returning patients back up the moment they write. |
| Orchestration: handoff | Flags complex or high-value cases to your team with a short briefing and a recommended next step. Staff can take over any chat. |
| AI brain | Knows your prices, procedures and answers, and keeps each patient's details, photos and history on their record. |
| CRM: patient records | One live record per patient: conversation, photos, history, stage, owner, lead score and notes. |
| CRM: visual pipeline | See each patient's stage, from new inquiry to consultation booked, at a glance. |
| CRM: analytics | Live analytics on inquiries, bookings and pipeline stages, with CSV export. |
| Data and compliance | EU-hosted, GDPR and KVKK compliant, end-to-end encrypted conversations, encrypted at rest, tamper-proof archive. |
The CRM is one of the four layers of EVED OS. See the whole system on the operating system for hair-transplant clinics page, or compare the options in the best WhatsApp CRM for clinics.
The CRM comes with the system that works it
The CRM and pipeline is one of four layers in EVED OS, alongside the AI agents, orchestration and the AI brain. All four come on one plan: $395/month, or $335/month billed yearly ($4,020/year), excl. VAT, plus a one-time $460 setup fee, with a 7-day free trial. Groups of 5+ clinics join the Enterprise Program, billed yearly only. It goes live on your existing WhatsApp number in about 10 minutes. Patient data is EU-hosted and GDPR + KVKK compliant, detailed in our Trust Center.
Frequently asked questions
What is EVED OS, and where does the CRM fit?
EVED OS is the operating system for hair-transplant clinics. It runs four layers as one system: AI agents, orchestration, the AI brain, and the CRM and pipeline. The CRM is the record layer: one live record per patient, from the first WhatsApp message to the procedure, with stage, owner, lead score, photos, history and notes. The AI agents fill it, orchestration works from it, and the AI brain draws on it for every reply.
What is a hair-transplant clinic CRM?
It is a system that keeps every patient inquiry, qualification, consultation and follow-up in one place, built around how a hair-transplant clinic actually works: WhatsApp-first, photo-based qualification and Norwood staging, and international patients across time zones. Instead of a phone inbox plus a spreadsheet, each patient is a tracked record moving through a clear pipeline.
How is EVED different from a general CRM or a spreadsheet?
A spreadsheet does not reply to patients, and a general CRM assumes someone types the lead in and works it. In EVED OS, the AI agents capture and qualify each WhatsApp conversation, orchestration moves the patient through the pipeline and runs the follow-ups, and the AI brain knows your clinic and remembers every patient. The CRM stays current with no manual data entry, and every patient has a stage you can see.
Does the CRM include a WhatsApp AI agent?
Yes. The AI agents are one of the four layers of EVED OS, and they work on your clinic's WhatsApp. They reply, qualify and book in 20+ languages, and every conversation updates the patient's record the moment it happens. You are not wiring a chatbot to a separate CRM and hoping the two stay in sync.
Can I migrate from my current CRM or spreadsheet?
You can switch without a migration project. EVED captures every new WhatsApp inquiry from day one. When a patient from a past campaign writes back, EVED replies in their language and moves them into your pipeline. Setup takes about 10 minutes on your existing WhatsApp or WhatsApp Business number, with no change to your current infrastructure.
Is patient data safe in the CRM?
Yes. Conversations and photos travel over WhatsApp's end-to-end encryption and are encrypted at rest on servers inside the European Union, in full compliance with GDPR and Turkey's KVKK. Every interaction is archived in a tamper-proof way for medical traceability.
Want more patients in the pipeline first? Read how to get more hair-transplant patients.
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